How to add an Email autoresponder to my form?

Posted by on Aug 14, 2010 in How To, Tips | Comments Off

Tip: How to add an Email autoresponder to your form:

Enable the optional “Autoresponder E-mail message” when you want the form to automatically answer with an autoresponder E-mail message.

Here is how to set the autoresponder options:

The settings for this are on the contact form settings page.
Here you can enable and set the options for the autoresponder Email message.

email-autoresponder-setup

update-options-buttonNow when your user submits the form, you get your Email message and they get an autoresponder Email message.

Can I add a few fields from the form to personalize the message?
Yes, Make sure you have a version higher than 2.9.8 installed. Now you can add tags to print posted data for the email subject, autoresponder subject, or the autoresponder message. To see instructions, just click “help” next to any of these fields on the form edit page.

email-autoresponder-setup2

Can I send a copy of the whole submitted form?
No, that feature was intentionally left out because it can be a security hole used by spammers to relay spam from your server.  They could enter the “from email” as the email they want to send the spam to, type their spammy message in the message field and send away.

Troubleshooting – The autoresponder does not send mail
1) Make sure the autoresponder is enabled and all of the autoresponder settings are filled in.
2) Some people want to mix the Email Address in with some Extra Fields. This is done by setting the standard “E-mail field” to “Not Available” then setting one of the extra fields for the E-mail field. If you do this, make sure your extra field E-mail field type is set to “email” (not “text”) or the autoresponder will NOT WORK.
3) Some servers will reject an email when the FROM and TO address are the same. So make sure when you test the form that you fill out a different email address than the Autoresponder E-mail “From” address is set to.

More autoresponder troubleshooting: Problem: the autoresponder emails are not sent out.

Do you need more help?

Donations by PayPal:

If you find this free contact form program/plugin useful to you, please consider making a small donation for my time invested and to help contribute to further development. My time is very limited and I get dozens of support emails every day. If you are not able to donate, that is OK. Thanks for your kind support! - Mike Challis

Donations by cash or check:
Mike Challis
PO Box 819
Long Beach WA 98631

Comments are closed.